Return & Refund Policy

At 69kart, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the following conditions:

🔁 Return Window
You must request a return within 48 hours of receiving the product.

Returns requested after 48 hours will not be accepted.

📦 Return Conditions
To be eligible for a return:

The product must be in its original condition

The item must be unused, unwashed, and undamaged

It must be returned with the original packaging and tags

We will inspect the item to confirm it meets the above conditions

💰 Refund Process
Once we receive and verify the returned product, your refund will be initiated within 5–7 business days

Refunds will be issued to your original payment method

In case of Cash on Delivery (COD) orders, we may request your UPI or bank details for the refund

❌ Non-Returnable Items
Products that are damaged due to misuse or improper care

Items returned without proper packaging

Personal care, hygiene, or customized items (if any listed on site)

📩 How to Request a Return
To initiate a return, please contact us within 48 hours of delivery with:

Your order number

A brief reason for return

Photo(s) of the product showing its condition

📧 Email: sixtyninekart@gmail.com